Utility Leak Adjustment Form - Please complete Leak Adjustment Form and forward to the Finance Department for consideration under the new policy.
Delinquent Accounts-The property owner is responsible for timely payment of water and sewer fees and charges (Code of Virginia §15.2-2119). Landlords are responsible for delinquent balances owned by tenants. After notification, the Town will shut off the water service to delinquent accounts. The connection will not be reestablished until all fees and charges, including the disconnection fee, are paid in full. The Town also utilizes other delinquent collection action including a collection agency and the Virginia Set-Off-Debt program in which the Town may claim the taxpayer’s State Income Tax Refunds. The taxpayer will be responsible for collection costs.