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Community Development

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1. Who do I contact for additional questions regarding permits?
2. When do I need a zoning permit?
3. I don’t own the property; Can I still pull a permit?
4. We’re changing the name of our business do I need a new occupancy permit?
5. Will my project require BAR approval?
6. May I install a temporary sign advertising my business or event?
7. What is the zoning of my property? What uses are permitted?
8. Can I change the zoning of my property?
9. What are the setbacks for my district?
10. What’s the difference between a “by right” use and a “special use”?
11. How do I file a zoning violation complaint?
12. What happens once my complaint is received?
13. Will my neighbor know I complained?
14. What do I do if I received a notice of violation?
15. When is a site plan required?
16. Can I subdivide my property?
17. Can I operate a business from my home?
18. I cannot provide all of the required parking; Can I still locate my business here?
19. Do I need a business license?
20. What steps should I take to open a new business in Purcellville?
21. What steps should I take to relocate my business within Purcellville?
22. What is PUGAMP?
23. I own property outside of Town, can I be annexed?
24. What is the Comprehensive Plan? When do I need a Comprehensive Plan amendment?
25. What should I submit with my rezoning application?
26. I received a notice of public hearing in the mail. What does this mean? Do I need to come to the meeting?
27. How do I determine what kind of improvements I can make to my property?

Finance and Taxes

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1. Can you provide a breakdown of my tax bill e.g. mortgage, real estate tax, tax rate, etc.
2. Please explain the Town Personal Property Tax?
3. Please explain the Town Real Estate Tax?
4. Can I operate a business from my home?
5. How do I reach the Official Payments Corporation from the Town's Website?

New Developments and Street Repairs, Maintenance and Plowing

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1. What is the Town’s guidance on trees?
2. When will the roadways in a new subdivision have their final layer of pavement?
3. Who fixes the sidewalks and fixes and plows the roads?
4. How do I report a Street Light outage?

Refuse and Recycling

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1. What are the trash and recyclable collection schedules?
2. My trash, recycling, yard waste were not picked up today. Are they coming back to get it?
3. How do I obtain a recycling bin?
4. What can I put in my recycling bin?

Town Council Meetings

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1. When, where and what time are the Town Council meetings held?
2. What is the process for speaking at the Town Council meetings on an item?

Train Station

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1. Can I reserve the Train Station and what are the restrictions?

Vehicles

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1. Where is the Division of Motor Vehicles (DMV) Office and what are the directions to the office?
2. How do I obtain a vehicle decal?

Water

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1. How do I set up a water account?
2. Why are the water and sewer rates higher in many smaller jurisdictions than in larger jurisdictions?
3. Does the Town use water meters?
4. How can I reduce my water bill?
5. Does the Town have fluoride treated water?
6. What Causes Discolored Water?
7. Is the Water Safe to Drink?

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